Tips from the Abuse Department: Part 1 – Reporting Abuse
SoftLayer has a dedicated team working around the clock to address complaints of abuse on our network. We receive these complaints via feedback loops from other providers, spam blacklisting services...
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How Do You Build a Private Cloud?
If you read Nathan’s “A Cloud to Call Your Own” blog, and you wanted to learn a little more about private clouds in general or SoftLayer Private Clouds specifically, this post is for you. We’re going...
View ArticleTips from the Abuse Department: Part 2 – Responding to Abuse Reports
If you’re a SoftLayer customer, you don’t want to hear from the Abuse department. We know that. The unfortunate reality when it comes to hosting a server is that compromises can happen, mistakes can be...
View ArticleCedexis: Tech Partner Spotlight
This guest blog features Cedexis, a featured member of the SoftLayer Technology Partners Marketplace. Cedexis a content and application delivery system that offers strategies and solutions for...
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Bandwidth Utilization: Managing a Global Network
SoftLayer has over 1,750 Gbit/s of network capacity. In each of our data centers and points of presence, we have an extensive library of peering relationships and multiple 10 Gbit/s connections to...
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An Insider’s Look at SoftLayer’s Growth in Amsterdam
Last week, SoftLayer was featured on the NOS national news here in the Netherlands in a segment that allowed us to tell our story and share how we’re settling into our new Amsterdam home. I’ve only...
View ArticleGlobal IP Addresses – What Are They and How Do They Work?
SoftLayer recently released “Global IPs” to a good amount of internal fanfare, and I thought I’d share a little about it with the blog audience in case customers have questions about what Global IPs...
View ArticleSoftLayer ‘Cribs’≡ DAL05 Data Center Tour
The highlight of any customer visit to a SoftLayer office is always the data center tour. The infrastructure in our data centers is the hardware platform on which many of our customers build and run...
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Startup Series: Dudepins
The Catalyst startup incubator has been running at full-throttle for a while now, and I’ve been blown away by the killer startups that have joined the program. The best part of my job is meeting...
View ArticleManaging Support Tickets: Email Subscriptions
This week, the development team rolled out some behind-the-scenes support functionality that I think a lot of our customers will want to take advantage of, so I put together this quick blog post to...
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Deconstructing SoftLayer’s Three-Tiered Network
When Sun Microsystems VP John Gage coined the phrase, “The network is the computer,” the idea was more wishful thinking than it was profound. At the time, personal computers were just starting to show...
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Network Cabling Controversy: Zip Ties v. Hook & Loop Ties
More than 210,000 users have watched a YouTube video of our data center operations team cabling a row of server racks in San Jose. More than 95 percent of the ratings left on the video are positive,...
View ArticleProduct Spotlight: Vyatta Network Gateway Appliance
In the wake of our recent Vyatta network gateway appliance product launch, I thought I’d address some of the most common questions customers have asked me about the new offering. With inquiries...
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What’s Next? $1.2 Billion Investment. 15 New Data Centers.
SoftLayer was founded in a living room on May 5, 2005. We bootstrapped our vision of becoming the de facto platform for cloud computing by maxing out our credit cards and draining our savings accounts....
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